Privacy Policy

1.1. Identity and responsibility of the controller

We are BELLAVITA PERFUME LLC (“Bellavita” or the “controller”). This privacy policy has been created to inform you as the data owner, about how we collect, and use your information. This policy applies to information collected through this website and any mobile sites, applications, widgets, and other interactive features that link to this Privacy Statement. In this Privacy Policy, references to “you” and “User” mean any person submitting any data to us or our agent or the Website.

We will process the personal data that you provide us, as well as the means to exercise your rights under the Federal Law No. 15 of 2020 on Consumer Protection as well as the Data Protection Law, DIFC Law No 5 of 2020.

Except as specifically provided below, this Privacy Statement does not apply to information collected by Bellavita by or through any other means, such as information collected offline or information collected by its independent Online Stores. Bellavita’s address for the purposes of this notice: Bellavita Perfume LLC, 7W A 2056, Dubai, Airport Freezone, PO Box # 29894, Dubai, U.A.E.

1.2. Data Subject to processing

We shall only use information which relates to you in the manner set out in this privacy policy and is relevant to our dealings with you. The data that you provide or that we obtain from lawful sources may include:

1.2.1. Personal data

General: name, title, autograph and/or electronic signature, RFC, copy of identification, address (including tax and delivery), email and contact telephone numbers, as well as data generated during the provision of services. We might also use the aggregate Personal Data collected from the browser to determine the percentage of users accessing a particular website feature. This may also include Financial and/or property: data necessary to process payments and, where appropriate, case, for automatic renewals authorized by you (e.g., card bank: number, validity, name of the holder).

1.2.2. Non-Personal information

‘Non-Personal Information’ is any information that does not reveal your specific identity, such as: Browser information. Information collected through cookies, pixel tags, and other technologies Demographic information and other information provided by you or our Independent Sales Representatives. This will also include Website statistical information such as: your location, the URL you use to access the Website, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on.

1.2.3. Personal Data of Third parties

In order to comply with its legal obligations to the Data Controller, Bellavita will process the personal identification and contact information of third parties that you provide to us as personal references. Therefore, you declare and accept that you have obtained the prior consent of said individuals for this purpose and undertake to inform them about the processing of their personal data and the content of this Privacy Notice.

1.2.4. Aggregated information

We and our third-party service providers may collect Non-Personal Information in a variety of ways. For example, we collect information such as your computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version. We also collect demographic information, such as your location, education, profession, age, and gender, as well as other information, such as your hobbies and special interests when you voluntarily provide this information to us. Unless combined with Personal Information, this information does not personally identify you or anyone else. We may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by using Personal Information to calculate the percentage of our customers who live in a particular area. In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

1.3. Purpose of collection of Data

The Personal Data that we process in accordance with this Privacy Notice will be used solely to comply, in the first instance, with the purposes of negotiating, planning and carrying out the business and commercial activities that we maintain with you and with perfectly identified third parties or managers to whom we transmit this Privacy Notice for their compliance, which are necessary for the existence and fulfilment of the legal relationship that the Owner establishes with the Controller, and, secondly, with the purposes that do not necessarily attend to the business relationship that we maintain with you and, therefore, are not indispensable for the existence and fulfilment of the legal relationship that the Owner has with the Controller.

The aforementioned purposes are, for your information:

• a) For any purpose associated with the processing or fulfilment of your Order or to provide any service you request from us.
• b) To verify and execute financial transactions you make through the Website, including procuring credit checks or performing fraud detection.
• c) To assist you with your customer service queries or provide information you have requested.
• d) To manage your account to provide you with a personalized or improved shopping experience, for analytical or statistical purposes, for marketing purposes including sending you newsletters or promotional information about us and our partners unless you have opted out of receiving such communications.
• e) To improve our service offering or Website or to combine it with information we already hold lawfully through other sources.
• f) To protect our rights, safety or the safety of others including for fraud prevention for any purpose required by law or regulation.

1.4. Data Retention

We will retain your Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.

1.5. Transfer of Personal Data

Our group companies Carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing Service providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your Order. The disclosure or transfer will be carried out in exception of DIFC Law No 5 of 2020. You may also request rectification of any incorrect data at care@bellavitaluxury.ae displayed in your online Account by contacting us or in certain cases, you may be able to directly amend certain information online. We do not currently carry out international transfers; if they were to be made, they would be done with adequate guarantees.

We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle.

1.6. Your Data Subject Rights

You can exercise the rights of information, access, rectification, and destruction in the manner specified henceforth. You can also revoke your consent, or request amendment to your personal data by request to: care@bellavitaluxury.ae

If you have any questions as to how we collect and use your Personal Data, please contact us at care@bellavitaluxury.ae. Many of our Services also include settings that provide you with options as to how your Personal Data is being used.

In certain circumstances, you are entitled to request access to your Personal Data held by us in a readable and clear format if technically feasible. To make such a request, please contact us at: care@bellavitaluxury.ae.

To the extent permissible by applicable law, you may have the right to request destruction or erasure of your Personal Data. To make such a request, please contact customer service at care@bellavitaluxury.ae. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you.

Unless otherwise stipulated by the law, you will not be required to pay any fees in return for exercising your rights. In case you submit a request for exercising your rights, you will receive a response within the time limits set out in applicable law.

1.7. Use of site by Minors

This Platforms is not intended for anyone who has not attained age of majority as per the relevant applicable laws that govern such individual. However, it is not possible for us to prevent certain users, including children, from fraudulently representing their age in order to gain access to the Platforms. If we detect data from a minor, we will eliminate.

1.8. Website Privacy: Cookies and Web Beacons

Cookies: We and our third-party service providers may use ‘cookies’ on the site. Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the website. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.

Local Storage Objects: We and our third-party service providers may use Flash Local Storage Objects (Flash LSOs’) in certain situations including recognizing you and remembering what is in your shopping cart. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you generally cannot control, delete, or disable the acceptance of Flash LSOs from your browser. For more information on Flash LSOs, and to learn how to control them, click on the Support Page for the Flash Player, choose the Global Storage Settings Panel, and follow the instructions. To see the Flash LSOs on your computer now, go to the Website Storage Settings Panel and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Pixel Tags and Other Technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. However, in contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on website pages. We may use clear GIFs (also known as web beacons, web bugs, or pixel tags) in connection with the website to, among other things, track the activities of visitors and compile statistics about the website usage and response rates. We and our third-party service providers also may use clear GIFs in HTML-formatted e-mail messages to help us track email response rates, measure the success of our marketing campaigns, and identify when our emails are viewed or forwarded.

BELLAVITA PERFUME LLC. may work with third-party service providers who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use the website.

1.9. Modifications to the Policy

As our business changes constantly, our Privacy Policy may also need to change however, we will inform you of any such changes by posting the updated version of the Privacy Policy on the Platforms, and each such change will be effective upon posting on the Platforms or upon the date designated by us as the "effective date".

We may e-mail periodic reminders of our notices and conditions, but you should check the Platforms frequently to see recent changes. It is your obligation to regularly check the Privacy Policy. Your continued use of the Platforms following any such change constitutes your agreement to this Privacy Policy as so modified from time to time.

1.10. Contact us

If you have any questions about this Privacy Statement, please contact us by e-mail at info@bellavitauae.com. E-mail communication is not always secure; hence, please do not include sensitive information in your emails to us.