Shipping Policy

At BellaVita Luxury, we are committed to providing our UAE customers with a seamless and satisfying shopping experience. We have partnered with reputable UAE-based logistics providers to ensure your orders arrive on time and in perfect condition.

Shipping Destinations

  • We currently ship to all addresses across the United Arab Emirates, including Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah.

Shipping Charges

  • Free shipping on all orders over _______.
  • For orders below ________, a flat shipping fee of _________ will be applied.

Packaging & Handling

  • We ensure all our products reach you in the best condition, without damage or leakage.
  • Packaging materials used are of premium quality and sourced from trusted suppliers.
  • Every package is tested for durability and safety before dispatch.

Order Confirmation & Processing

  • Once you place your order, you will receive an order confirmation email with your purchase details.
  • Orders are usually processed and handed over to our delivery partners within 1-3 business days.
  • Orders placed after 4:00 PM or on weekends/public holidays will be processed on the next business day.
  • During busy periods (such as sales or holidays), processing times may be slightly extended. We appreciate your patience.
  • If the courier cannot reach you at the delivery address, they will attempt to contact you to reschedule or rearrange delivery.

Order Tracking

  • When your order is dispatched, a tracking number will be shared with you via email.
  • You can track your parcel through our courier partner's website using this number.

Delivery Timelines

  • Unless otherwise agreed, your order will be delivered within _________ days from the date of purchase.

Delivery Attempts & Redelivery

  • Our courier partner will make two delivery attempts.
  • If unsuccessful, the package will be returned to us. Redelivery may require an additional shipping charge.

Delivery Delays

  • While we strive to deliver on time, delays may occur due to:
    • Incorrect or incomplete address
    • Natural disasters or weather conditions
    • National holidays
    • Logistic disruptions
  • We will communicate any delays proactively. However, we are not liable for delays caused by factors beyond our control.

Customer Support

If you experience any issues with your delivery or product, please contact our customer service team:

  • Email: ___________________
  • Phone: _______________________
  • Our support team is available - ________________________

Legal Compliance Note:

This shipping policy complies with the applicable laws and regulations ensuring transparency, fairness, and consumer protection throughout the purchase and delivery process.

Thank you for shopping with BellaVita Luxury!